Remote monitoring

of a modem connection (GSM or dedicated telephone line) between your UPS and the Riello UPS Service Centre.
In the event of failure your UPS will automatically call the Service Centre, which assesses the parameters sent and determines the priority of the call (distinguishing between a real failure and a simple alarm), and simultaneously transmits the alarm via fax, email or SMS to the customer.

Advantages

With TeleNETGuard, our Service Centres are able to intervene, already knowing the nature of the problem and thus shortening the time required to resolve the fault. The system also regularly transmits more than 500 UPS parameters to the Service Centre to help prevent any issues arising from the ageing of individual electronic components. With this service your UPS is monitored 24 hours a day, 7 days a week.